REFUND POLICY

Last updated: April 7, 2026

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Return Eligibility

• 14-day return window

• Items must be unused and in original packaging

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Damaged or Incorrect Items

• Report within 7 days

• Provide photo evidence

• Eligible for replacement or refund

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Return Shipping

• Paid by customer unless item is defective

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Refunds

• Issued after inspection

• Returned to original payment method

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Non-Refundable Cases

• Used items

• Requests after 14 days

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Contact

Email: essiosupport@gmail.com

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